Frequently Asked Questions

At Costa Vida, we use traditional Mexican recipes passed down through generations, combined with fresh, high-quality ingredients sourced locally when possible. Our salsas are made fresh daily, our meats are seasoned with authentic spice blends, and we prepare everything from scratch to ensure the most authentic taste experience.

Yes! We have numerous vegetarian and vegan options including:

• Black bean and pinto bean bowls and burritos
• Grilled vegetable fajitas
• Fresh guacamole and salsa
• Cilantro lime rice
• Vegan-friendly tortilla chips

Just let us know about any dietary restrictions when ordering.

Many of our ingredients are naturally gluten-free, including our meats, beans, rice, vegetables, and most salsas. However, our flour tortillas contain gluten. We offer corn tortillas as a gluten-free alternative. Please inform our staff about gluten sensitivity so we can take extra precautions during preparation.

Ordering online is easy! Simply:

• Browse our menu and add items to your cart
• Review your order and proceed to checkout
• Enter your delivery address or select pickup
• Choose your payment method
• Confirm your order and track its progress

You'll receive email and SMS updates about your order status.

Absolutely! Costa Vida specializes in customizable Mexican food. You can personalize your burrito, bowl, salad, or tacos with your choice of proteins, beans, rice, vegetables, salsas, and toppings. Use our online ordering system or visit our restaurant to create your perfect meal.

We accept all major payment methods including:

• Credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• Cash (in-store only)
• Digital wallets (Apple Pay, Google Pay)
• Gift cards

We deliver throughout Seattle and surrounding areas within a 10-mile radius of our Aurora Ave location. During checkout, enter your address to see if delivery is available in your area. Delivery fees may apply based on distance.

Standard delivery typically takes 25-45 minutes depending on your location and current order volume. During peak hours (lunch and dinner rush), delivery may take up to 60 minutes. You'll receive real-time tracking updates once your order is prepared and out for delivery.

Yes, we have a $15 minimum order requirement for delivery to ensure it's cost-effective for both you and our drivers. This minimum applies to the food subtotal before taxes and fees.

While you can place orders as a guest, creating an account offers many benefits including faster checkout, order history, saved addresses and payment methods, exclusive offers, and loyalty rewards. Account creation is quick and free!

Once you create an account and join our loyalty program, you can track your points by logging into your account on our website or app. You earn 1 point for every $1 spent, and 100 points = $10 reward. Points appear in your account within 24 hours of purchase.

Our Seattle location is open:

• Monday - Friday: 9:00 AM - 6:00 PM
• Saturday: 10:00 AM - 7:00 PM
• Sunday: 11:00 AM - 5:00 PM

Holiday hours may vary. Please check our website or call ahead during holidays.

Yes! Costa Vida offers comprehensive catering services for events of all sizes. We provide taco bars, burrito bowls, platters, and more. Catering orders require 24-48 hours advance notice. Visit our catering page for more details and to place an order.

We're always looking for passionate team members! Check our careers page for current openings and to submit your application. We offer competitive wages, flexible schedules, and opportunities for advancement.

We value your feedback! You can reach out to us through:

• Our contact form on the website
• Email us directly at [email protected]
• Call us at +1 206-283-3313
• Visit us in person at 2576 Aurora Ave N, Seattle

We respond to all feedback within 24 hours and take every concern seriously.

Yes, Costa Vida is expanding through franchising! We're looking for passionate entrepreneurs who want to bring authentic Mexican food to their communities. Visit our franchise page to learn more about investment requirements, support systems, and how to get started.